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"Dear Norm, Thanks for helping bring the Master Club Advisors Mountain Club Symposium to life. The group was small but enthusiastic, thanks to you. Your passion and camaraderie are very much appreciated."
Greg Crawford, General Manager
Highlands Country Club"
"Norm, The new format for the annual Master Club Advisors Midwest Symposium was fantastic. The exchange of ideas and information was exceptional."
Kurt Pitcher
General Manager/COO
Woodhill Country Club
"Dear Norm, Thanks for allowing me to be part of the 2009 Midwest Symposium. It was a fantastic experience and I hope to be part of many more in the future. All the best."
Jim Repeta,
General Manager, CCM, CEC
Westmoreland Country Club
"Dear Ed and Norm, I just wanted to send both of you a belated thank you for doing a great job with the Symposium a few weeks ago. It was really nice to return to the “original” Midwest group and the format that is so advantageous to spending quality time with other excellent club managers. As our jobs seem to be getting more and more challenging as the years go by, these Symposiums serve as a great tool in helping us to adapt to everything that comes our way!
Thanks again for lending your expertise and oversight to the Midwest Symposium!"
Sincerely,
Steve Geisler, CCM, GM / COO
The Hawthorns Golf & Country Club
“Hello Norm, Thanks for an outstanding event. I was proud to be a part of bringing you and Jim to the first "official" All California professional development event. All the participants were engaged and I heard many very positive comments from attendees. I look forward to working with you again.”
All the best,
Tim Odenweller, CCM
General Manager
California Tennis Club
“Norm, You and Jim are to be congratulated for the outstanding job you did in Tahoe. The Symposium was well organized, well executed and I have come away with a very long list of ideas to implement at my Club. I must say that this Symposium was the best ever and it was jam-packed with quality education. Thank you for doing this.”
Best regards,
Ronald A. Banaszak, Jr., CCM
General Manager / COO
St. Francis Yacht Club
“Norm, Thanks to you and Jim for a very productive professional development Symposium. The comments I received about the program were extremely favorable, and I thank you very much for putting it on for us.”
Very best regards,
Jack Grehan, CCM
General Manager
The Meadows Club
"Gentlemen, Thank you so much for this year's MCA Great Country Clubs of the South Symposium in Memphis. Just when I wonder how you would ever be able to improve the program over last year, you change the education format and blow it out of the water again! I tip my hat to you gentlemen!
I really enjoyed this year's educational program approach. We are all indebted to MCA for this brain child idea. The Symposium is always the highlight of my continued education each year."
Best personal regards,
Don E. Vance, CCM
Chief Executive Officer
General Manager
The Club at Longview
Charlotte, North Carolina
"These guys are the best of the best!"
Great Jewish Clubs Symposium
February 28, 2008
Chicago, IL
"Hello Norm and Bill, Thank you again for putting together a phenomenal Symposium. I was extremely impressed with the amount of talented individuals in attendance and would be honored to participate in future years."
Warm regards,
Mark Del Priore
General Manager
Pine Hollow Country Club
" Great Conference Symposium! As always, I came away with some very good ideas. Please keep me in mind for future gatherings – your format promotes a wonderful exchange of ideas and some great stories."
Thanks again,
Tom Goss, CCM, FMP
Battleground CC
Manalapan, NJ"Dear Ed, I really enjoyed the Conference Symposium and look forward to doing again."
Thanks!
Mark Amberson, CCM
General Manager
Awbrey Glen Golf Club
"Gentlemen, I’ll echo what everyone else has said. It was a pleasure meeting/seeing everyone and the exchange of ideas and concepts at this year's Great Clubs of the West Symposium was exceptional."
Rachel Conneely, CCM
General Manager
Fox Acres Country Club
"Dear Bill and Norm, Special thanks to both of you for arranging a great couple of days in Savannah. My expectations at the first annual Master Club Advisors Large Club Symposium were fully met. I was particularly pleased by the representation of clubs from all corners of the country and also with our ability to hit on so many topics. Your survey results were great and I think the sessions based on the supplemental surveys were the most effective."
Thanks again,
Skip Harris
Chief Operating Officer / General Manager
The Country Club of Virginia
“Dear Bill, Norm and Ed, Thank you for instituting the Large Country Club Symposium. This was my third Master Club Advisors Symposium and I am completely moved by the professionalism, knowledge, and business acumen displayed by the General Managers in attendance. In life when you are completely blown away with something, albeit a fantastic meal, a great vacation spot or one of your firm's Symposiums, the natural happening is that the second time around is never as good as the first. I am one that will tell you that it just gets better every time! I am very proud to be associated such a great group of people, all of whom are willing to share everything. I know I am a better club manager today because of my relationships with each and every person who attends.”
All the best,
Michael S. Wheeler, CCM
Chief Operating Officer & General Manager
Cherokee Town & Country Club
"Dear Norm and Ed, Thank you for another great Symposium. This was my second - and I got a lot of excellent information. I certainly appreciate all the work you do to make these gatherings so successful."
All the best!
Peter J. Tunley, CCM
General Manager/COO
The Stanwich Club
"Hello Norm, Thank you for your time and work on the Great Clubs of the West Symposium. It was a great day and so worthwhile. I truly took away a great number of ideas and knowledge."
Rachel Conneely, CCM
General Manager
Fox Acres Country Club
Red Feather Lakes, Colorado
"Gentlemen, Thank you again for the invitation to the Great Clubs of Midwest Symposium. I find it very informative and worthwhile "talking issues" with other club General Managers. I, for one, have pages of notes and good ideas to share with my Board of Directors."
Bill Shea, General Manager
Fairlawn Country Club
Akron, Ohio
"Dear Norm and Bill, Thank you for organizing a superb (Great Clubs of the South) Symposium. It was a great experience and I look forward to participating in future years."
Sincerely,
George Schwab, General Manager
Biltmore Forest Country Club
"Dear Mr. Spitzig, I really enjoyed your presentation last week at BMI III at Michigan State University. The ‘bell rang’ at the meat of your presentation. Thank you for all you do for the club management profession."
Sincerely,
Philippe Gunter, Asst General Manager
Towson Country Club
Baltimore, Maryland
"I appreciate your efforts (at the recent Master Club Advisors Board President / General Manager Symposium) and I think your concept has great potential. My company has adopted some of its most successful ideas from networking with other companies in our industry. Good luck on your future meetings!"
Richard Sharlin, President
Woodmont Country Club
Rockville, Maryland
"Dear Norm and Ed, This was my first Master Club Advisors Board President / General Manager Symposium. I will be certainly attending the next ones and will help market it to top General Managers and their clubs. The open forum and networking time among Presidents was especially valuable. Great job by the both of you!"
Ed Urben, CCM, Chief Operating Officer
Army Navy Country Club
Arlington, Virginia
"Norm, The President / General Manager Symposium was indeed a terrific weekend. It was well worth the time for both my President and me. We enjoyed all the presenters and the dialogue during the sessions and over meals was outstanding. Many thanks to Master Club Advisors for your time and effort to put this all together."
Dave Cecil, CCM
Fox Chapel Golf Club
“Norm, Thanks again for inviting me to participate in the Master Club Advisors Florida Symposium. The topics were relevant and worthwhile - and the day was a great chance to network with other top General Managers.”
Jim Butler
General Manager
Grey Oaks Country Club
Naples, Florida
"Dear Norman, Thank you again for speaking at the 2006 Annual South American Club Managers Congresso in Colombia. Your words were clear, direct and useful - and the concepts you discussed were helpful and specific. Your excellent communication skills and relaxed delivery made it easy for us to understand the many good points you made."
Stella Rubiano Rozo, Gerente
Club de Ejecutivos
Columbia
"Norm, The Florida Symposium was a fabulous event! I look forward to attending next year."
Terra Waldron, CCM, GM/COO
Dataw Island
"Dear Ed and Norm, Thank you again for coordinating the 2006 Great Clubs of Florida Symposium. I believe that I have now attended seven Master Club Advisors Symposiums (four in the Midwest and three in Florida) and they continue to be an excellent educational experience each and every time. Outstanding job!!!"
Steve Geisler, CCM, General Manager / Chief Operating Officer
The Oaks Club
Osprey, Florida
"The President/General Manager Symposium was very good. It gave my new President a perspective on other clubs."
Mike Azbill, CCM, General Manager
Mayfield Country Club
"Ed, Thanks for inviitng me to participate in the Symposium once again. I do not take my invitation for granted although I think this was my sixth. As I have expressed in the past, it is one of my most valuable educational and networking opportunities of the year."
Robert Felt, General Manager
Wildnerness Country Club
Naples, Florida
"Dear Norm, Thank you to you and Mr. Henderson for putting together an enlightening and interesting Symposium. I came away with lots of information and ideas to help Interlachen achieve its goal of becoming a "top 25" private club. In fact, my Board was so impressed with the information I gathered at the Symposium that they have offered our Club as the site for next year’s event!"
Don Emery, General Manager
Interlachen Country Club
Winter Park, Florida
"Norm, Thanks to you and Ed for such a great gathering of club managers in Naples. It's always reassuring to get together and find out your not alone in the "world of private clubs. You guys do a terrific job. Thanks for inviting me. I'll look forward to next year."
John Delcamp, General Manager
Mountain Lake Country Club
Lake Wales, Florida
"Dear Norm & Ed, Thanks for everything yesterday! It was a very enjoyable and beneficial Symposium. Great to see both of you."
Jack Sullivan, CCM, General Manager
The Old Collier Golf Club
Seville, Florida
"Norm, Thanks so much for facilitating the discussion session with the Presidents and General Managers. My President came away with a much greater appreciation of CMAA, the difficulties in the job we do, and the common issues all Boards face with personal agendas and micro-managing.
On the ride back to Jacksonville we discussed strategies to avoid those common pitfalls this comingyear. I sensed a renewed commitment and confidence from my President that should carry forward into a great Board year! Thanks! "
Dave Stieglitz, General Manager
Jacksonville Golf & Country Club
Jacksonville, Florida
"Norm, Thanks very much for being part of the very successful Club President/General Manager Forum. Both Presidents and General Managers ought to compel themselves to attend programs like this. The greater understanding that results will heighten the President's awareness, contribute dramatically to the General Manager's job and security, and greatly benefit the club over the long haul. General Managers are only fooling themselves - and depriving the club - by making excuses to avoid such events."
Frank Butler, Managing Director
Florida Chapter CMAA
"Norm, I really enjoyed the President/General Manager Symposium at Conference in New Orleans. Both my President and I look forward to attending again in Hawaii. Thanks very much!"
Lee Stall, General Manager
New Orleans Lawn Tennis Club
"I thought all of the Midwest Symposium functions were very well planned and of great value. I was honored to be invited and I hope to personally add more input for the group in the future. Thanks for you work!"
Tom McKitterick, CCM, General Manager
The Country Club of Lincoln
"Thank you once again for inviting me to participate in the Midwest Symposium. I look forward to this event as a highlight each year. The topics were relevant and the survey caps off the program with useable and timely information. There was ample time to converse with everyone. I especially like the sessions where we heard from tenured pros like Norm and yourself. All in all, it was a very enjoyable and productive program. We appreciate your efforts. "
Bill Shea, General Manager
Fairlawn Country Club
"Dear Ed, Please pass along my sincere thanks to the entire Master Club Advisors team. You have once again provided a wonderful forum for learning and social networking. I have already taken some of the Midwest Symposium information into the boardroom here at Mayfield."
Mike Azbill, CCM, General Manager
Mayfield Country Club
"The Midwest Symposium was GREAT! I filled a notebook with ideas and observations that I learned from my colleagues. The Master Club Advisors team is setting the pace in the private club industry."
Chris Collins, CCM, General Manager
Champaign Country Club
Champaign, Illinois
"Dear Bill, The symposium was wonderful. The host managers did a fabulous job and it was a treat to visit four beautiful clubs for the first time. I am looking forward to the next one. Have a great holiday season. See you at the conference.
Earl Anderson, General Manager
Greensboro Country Club
Greensboro, North Carolina
"Mr. Schulz, I wanted to take a moment to express my gratitude for being invited to the Great Country Clubs of the South Symposium held in Birmingham, Alabama this past weekend. I really enjoyed meeting the other General Managers even though I knew many of them. The information and ideas that were shared will be extremely beneficial to The Country Club of Mobile and to me personally in my own professional career. I appreciate the time and energy it takes to put something like this together. It was well done. As I stated to you in my departure, 'Don't change a think, this event was excellent!' I look forward to attending next year's Symposium in New Orleans as you already know at The New Orleans Country Club. He (Bobby Crifasi) has a fine Club and recently went through a major renovation which I hear is just beautiful. Thank you again for this great opportunity."
Don E. Vance, General Manager
The Country Club of Mobile
"The President/General Managaer Symposium in Atlanta was very well run. My future President and I bounced ideas off each other the whole ride home! Thanks for including me."
Zach Platek, General Manager
Athens Country Club
Athens, Georgia
"Norm - Kudos to you, Ed, Bill and John! The Club President/General Manager program was another great program from your firm."
Greg Mangan, CCM, General Manager
Portage Country Club
"Norm - I just wanted to let you know how much I enjoyed the weekend at the Club President/General Manager Symposium. I thought the panel discussions were great and I learned a lot from them."
Dalton Townsend, President
Cherokee Country Club
"I want to thank you for organizing the Symposium for Club Presidents and General Managers. My President and I thoroughly enjoyed the entire weekend. Thank you very much for everything you do to educate club leaders and elevate the stature of our profession."
Damon D'Orio, General Manager
Charlotte Country Club
"The Master Club Advisors' Symposiums are one of the true quality events in club management! Quality attracts quality!"
Dave Stuckey, General Manager
Austin Country Club
"Norm, what a great session its amazing how much information we gathered from each other I have already put three programs into action from yesterdays session. Your choice this year to have our symposium at Boca West just made for a perfect setting for such a gathering and as always Jay just wowed us...a special thanks to you and Ed for all you do."
Al Kinkle, CCM, General Manager
Lexington Country Club
"I just wanted to let you know how much I enjoyed my first, though not last, Great Clubs of Florida Symposium last Friday. Certainly, we are all aware of the solid reputation of you and your firm and the event, I found, was highly informative and the fellowship amongst the group was solid. Thank you for graciously including me. Perhaps one day you will allow me to show you my Club the next time you are in the area and it is convenient for you."
Carter C. Redd
The Ocean Club of Florida
"Please accept my sincere appreciation for your organization of the Great Clubs of the West Symposium. This continues to get better every year and the education quality, camaraderie and the information that is provided are outstanding. Thank you for taking the time to provide this wonderful event for us."
General Manager
The Desert Highlands Association
Scottsdale, Arizona
"Good morning and thank you! I think this may have been the most beneficial symposium of them all! Even though each Great Clubs of the South Symposium has been very useful, I think the balance of personalities and willingness to share information made this event so good. I think most of the participants now fully understand the mechanism of these symopsiums to get the most out of them. Thank you both again for the work you put into this event to allow so many to benefit."
Paul Craven, CCM, General Manager
Lakeside Country Club
Houston, Texas
"Thank you so much for inviting me to participate in the first annual Master Club Advisors Great Clubs of the East Symposium. It truly was one of the very best professional development opportunities of the entire year! You can count on me to be a regular attendee."
General Manager
Salem Country Club
Peabody, Massachusetts
"I wanted to thank you for the opportunity to participate in your Great Clubs of the East Symposium last weekend. I have to tell you that it was the best two days of education I have attended in years. It enabled me to bring back a wealth of information to share with my staff and Board. The format, subjects, camaraderie, dining events, etc. could not have been better. Your firm has done an outstanding job establishing itself as 'one of the best' in a very short period of time. Congratulations and thank you again"
General Manager/COO
Scarsdale Golf Club
Scarsdale, New York
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