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A Message from Norm Spitzig, MCM

 As Master Club Advisors heads into the New Year, Gary Collins and I are especially excited and enthused about our firm's prospects. Between general manager searches, board leadership orientations, strategic planning facilitations and annual symposium planning, and worldwide speaking assignments (not to mention personal travel and visiting children and grandchildren!), we are both as busy as we've been in quite a while. In addition, Gary and I are judiciously considering expanding our strategic alliances with a number of people and/or club industry-focused firms, details of which will be announced at the appropriate time. 

For those of you who have supported and recommended our firm over the past two decades, Gary and I once again humbly say thank you. We are proud of our worldwide reputation for excellence and uncompromised integrity. For those of you who are relatively new to our firm and the wonderful world of private clubs, we invite you to explore our website to learn more about all that we do. Or, if you like, please visit our LinkedIn home pages, where over 2,000 unsolicited endorsements can be viewed.

Comments after the recent Great Clubs of the South and Gated Club Symposium

"The familiarity and special synergy of our Great Clubs of the South Symposium group each year not only provides the comfort for very effective education, but it has cultivated lifelong friendships and a tight network that confides unique club information often and has proven to be an invaluable resource." 

--William S. Shonk, CCM, CCE, General Manager

"Greatest value I have ever received from an education expenditure."

--Michael Murray, General Manager, Chattanooga Country Club

"Thought the 2017 Great Clubs of the South Symposium was the best one yet. Solid group of managers, excellent speakers and first-class hospitality from Blaine Burgess and his Country Club of Little Rock staff. Partnership with Club Benchmarking was a good move." 

--Michael D. Seabrook, CCM, Belle Meade Country Club

"This year’s Gated Club Symposium was outstanding! The education program this year at the event was extremely relevant to the issues many private clubs are currently facing, and the exchange of ideas was very beneficial. The event was packed full of various topics and each speaker really engaged the group and made everyone part of the discussion. Already looking forward to next year."

--Frank Petitti, PGA General Manager, Parkland Golf Club

Master Club Advisors

 Partner's with over 80 Years of Club Management Experience   

Providing Quality Services to Private Club's ...

Executive Placement
(Let us find your next General Manager/COO or Assistant GM,
Clubhouse Manager, Golf Professional or Golf Course Superintendent)
Strategic Planning
Let Norm Spitzig, MCM - "Bring your Club together"
Board Orientations/Governance Modeling
program is customized to meet your Club's specific needs)
Contact Norm or Gary for assistance.             

                        2016 Symposium Summary

            Pictured is a group photo of the participants attending the

         Human Resources Symposium at the Carolina Country Club

                                    The Human Resource Symposium
The 2016 Human Resource Symposium was held beginning Wednesday, August 17th – Friday, August 19th at Carolina Country Club in Raleigh, NC. Eve Spring, PHR, Human Resources Director, our HR host and Jack Slaughter, CCM, CCE the Clubs General Manager/COO provided a great experience for all. It was very successful as over fifty individuals participated.
Each year at this time, within the November/December issue of Club Management Perspectives, it has been customary for MCA to review its series of annual Symposiums. The Symposium experience is the sharing of information; problems and solutions amongst fellow professionals. It is a valued learning experience and an opportunity for participants to network and build on their relationships with peers throughout the club industry. In addition, through MCA’s alliance with Club Benchmarking, data is gathered which allows participants the opportunity to benchmark their clubs data with peers from similar type clubs within their “Peer Cluster” We believe there is real value and benefit in the comparisons of compensation and operational data.

If 2016 was an airplane, we could describe the flight (year) as a bumpy ride. The flight begins great; then hits some turbulence; the air smooths out and then before we land more turbulence. The good news is we land safely and look forward to 2017. To summarize, our ride began with a great Human Resource Symposium; the Gated Community Club Symposium was canceled due to the threat of Hurricane Hermine; then held a very successful Great CC’s of the South Symposium in Birmingham, AL and concluded the year with our flagship Great CC’s of the Midwest Symposium having to be canceled due to scheduling conflicts. Due to two of the symposiums being canceled, we are unable to accurately display our annual financial comparisons as usually seen in this issue.

Although it was a bumpy ride, we were again fortunate as our strategic partner Ray Cronin from Club Benchmarking attended the two symposiums and not only did he provide personalized statistical information geared to each of the symposium cluster groups, Ray provided an effective presentation and really got the participants thinking out-of-the-box as to the governance of their Club. MCA’s strategic alliance with Club Benchmarking continues to be a win-win for both companies. The partnership between Master Club Advisors and Club Benchmarking has provided our Symposium participants with several key benefits. To wit:

• The data submitted for the Symposiums is the same as that for the CMAA annual survey – so you are “killing two birds with one stone."
• Symposium participants who are annual subscribers to the Club Benchmarking service will be allowed access to benchmark against the clubs within the “Symposium Cluster Group” as they want throughout the year.

MCA is looking forward to continuing our long and mutually beneficial relationship with Club Benchmarking and welcomes their expertise in providing improved information with reporting capabilities to our symposium participants. To read more CLICK HERE

MCA Senior Partner & Principal shares his expertise on Private Club Radio.

Click on the link below and hear what Norm has to say.


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