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the most qualified individuals in the club management profession!

Jill Philmon, CCM, CCE

Manager At Work - January/February 2015

A native of Charlotte, NC and after being gone for 15 years, Jill returned home town to manage Ballantyne Country Club. She say's she has come full circle! Our rule when you walk through the   Ballantyne Country Club door is “you must have fun. ” Though not a traditional club, we are a family club and provide social functions for all ages...that is our brand in the community. Our value statement says, “As Charlotte’s premier family-oriented private club we value excellence, integrity, teamwork, personal relationships, and environmental and social responsibilities.” We make decisions based on our core values. We dedicate $300,000 a year to children’s programming, including 45 hours a week of free child watch. We have a dedicated staff that works year round on planning activities for the kids, which include events weekly for them. We have an active junior golf and tennis program and it has grown exponentially over the last several years. That said, we also have a very active adult tennis program along with both ladies and men’s golf associations. We find our empty nesters are extremely involved at Ballantyne and I would venture to say it’s because our culture is about having fun in a casual, warm atmosphere without comprising service. Both of our ladies golf groups have the best Member- Guests in the area. They are always themed and the staff joins in! For the 18 holers, there is an opening show by the Pro staff. As you might suspect, the General Manager (with several other managers) is right in the middle of it! I never miss and opportunity to dress up. The theme last year for the 9-holers was a Mad Hatter Tea Party and Matt Saggio, our fearless Head JILL PHILMON, CCM, CCE General Manager/COO Ballantyne Country Club Charlotte, North Carolina Golf Professional, was the Mad Hatter in full costume. The members love it. Halloween is another can’t miss event here at the club. In addition to the staff that are all in costume (I was Cruella Deville this year), the parents and kids come decked out for the Ghostly Gala and we normally have well over 300 in attendance.   Would you like to read more?

 

MCA Welcomes New Partner


Gary Collins, CCM, CCE, CAM

The newest addition to the Master Club Advisors team, Gary Collins,CCM, CCE, CAM, will work with Bill Schulz and Norm Spitzig in a variety of important areas. Gary’s primary focus will be on General Manager/CEO/COO placement and consulting assignments, as well as Golf Professional and Golf Course Superintendent Placement Services for Clubs – his energy and enthusiasm, plus focus on golf, brings a new and exciting direction to Master Club Advisors!

Gary has been engaged in the private club, resort, and golf business for more than 25 years. With his diverse background comes an accurate and intuitive understanding of the broad realm talent necessary to operate today’s clubs and engage their memberships. Before joining the firm on a full-time basis, Gary spent the past ten years as the General Manager of Frenchman’s Reserve Country Club, a prestigious gated-community club in Palm Beach Gardens, Florida.

If and when the opportunity arises, please extend a warm welcome to Gary Collins, Master Club Advisor’s newest partner! We look forward to Gary’s insightful contributions to Club Management Perspectives and his representation of MCA throughout the club industry.

           
           
           

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