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the most qualified individuals in the club management profession!
Master Club Advisors
Partner's with over 130 Years of Club Management Experience
Providing Quality Services to Private Club's ...
(Let us find your next General Manager/COO or Assistant GM)
Golf Professional or Golf Course Superintendent
Executive Chef's through David Meyers Associates
(Bringing your Club together)
Club Food & Beverage Review
(Providing impartial or unbiased insight to identify F&B shortcomings. Using our expertise to recommend changes & suggest improvements)
Board Orientations/Governance Modeling
(Our program is customized to meet your Club's specific needs)
Operational Consulting/Control Audits
(Our evaluation and suggestions for improvement
produce the most expedient, best solutions and results)
Contact Bill, Norm or Gary for assistance.
MANAGER AT WORK
Dwight Jenson CCM - January/February, 2016
My club career started in our family living room on a Sunday morning in the Roscoe Village neighborhood of
Chicago. I was having a great time
as a manager at Spiaggia Restaurant,
but was “ready for a change.” The
read, “City Club looking for an Assistant Food & Beverage
Director,” and the description read
like my resume.
Two weeks later,
I was sitting in front of the raised
eyebrow of John Spidalette, the new
General Manager of the
University Club of Chicago. Prior to that
interview, working on the club floor
of a Stouffer Hotel was my only club
member experience. Eight years later, I found I was part
of a huge makeover at UCC where
club food was then
competing with Chicago cuisine; and
guest room margins were determined
by Chicago events. Catering
was an income center for the capital fund, while the guest rooms had the feel of
some of the best hotels in Chicago.
Along the way, JLS (Mr. Spidalette), supported my ideas and taught me how not to accept second best when it comes
to member satisfaction. I was also introduced to Club
Managers Association of America
and attended my first conference
Orlando. Professionalism through education rang true, and I was
on the road to obtain my CCM.
Looking back, the
seminars as well
as Business Management Institutes
made all the difference in my growth
within the private club world.
networking and education made me
realize how fortunate I was to be
a clubhouse manager in a unique
of the hospitality industry.
Soon after I joined the Board of the
Chicago Chapter, I decided I would
always be a private
club manager.. Click Here to Become a Member!
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