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the most qualified individuals in the club management profession!

Manager at Work

Mar/Apr 2013 - Christina Toups, CCM, CCE

"I am very proud to be a female general manager in a historically male-dominated industry. General Managers like Sally Burns-Rambo and Janet Adams opened the eyes of conservative club members to the fact that a female manager could have both the sensitivity to take care of the members as well as the business expertise to run a $14 ML business” said Christina Toups, CCM, CCE when asked to be featured as this month’s Manager At Work.
Christina began her career the summer after her freshman year while attending the University of Texas at Austin to attain a business degree. She was hired at Balcones Country Club to work as beverage cart girl. When the summer ended, the General Manager asked her if she wanted to continue with the club and for the next two years she worked in purchasing and then in Accounting. Christina was hooked and her passion for working in the Club industry showed.  Would you like to read more?

 

Strategic Partner Spotlight



Peter McCarty
VP of Club Research
& Development

Club Insights by "SureVista"

Member Satisfaction Research

If you can’t measure it – you can’t manage it!
Club Insights is a research and  business intelligence firm serving the Club Industry. Our tools help GM's make better decisions that drive success!.
Call Peter today at 800-990-7202 or CLICK HERE
Manager tools include:
- Member Satisfaction Research
- Action Plan Build out
- Quick Peeks
- Employee Culture Research (Staff surveys)
- Strategic Research
 

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News & Events

 
March 2013

MCA Welcome's New Associate

It is with great pleasure that the Master Club Advisors partners announce the addition of long time club manager Jack Mahoney as an Associate member of MCA. Jack’s distinguished thirty year career in club management at both the Food & Beverage and General Management levels features unerring success on both coasts, for the past twenty five of those years in Colorado and California. He most recently “semi-retired” from the position of General Manager of El Niguel, one of Orange County, California’s most distinguished golf clubs. Possessing a keen eye for talent, and a penchant for analysis of both daily and long term success, we anticipate that Jack will fit perfectly into our search philosophy of finding “the perfect fit for the job” as well as complementing our long established ability to provide outstanding consulting and strategic planning services to clubs large and intimate, whether city, golf or country clubs. Welcome, Jack! We look forward to a long, successful collaboration.



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